Cancellation & Refund Policy
At The Publishing Inc , we strive to provide our customers with excellent publishing services and customer satisfaction is our top priority. We understand that circumstances may arise where you need to cancel your order or request a refund. Please read our cancellation and refund policy carefully to understand your rights and obligations.
Cancellation Policy:
- Cancelling Services:
- If you wish to cancel your order for any reason, you must notify us in writing at least 15 days prior to the scheduled start date of the service. You can’t cancel the service after paying the invoice and once it is in production stafe. You can send your cancellation request via email to support@thepublishinginc.com
- Refund Eligibility:
- Refunds will only be issued if the cancellation request is received within the specified timeframe mentioned above.
- Refunds only eligible if it is not in production stage, otherwise no refunds allowed.
- Refund Process:
- Once your cancellation request is received and approved, we will process your refund within 60 business days. Refunds will be issued in the same form of payment used for the original transaction without proessing charges.
Refund Policy:
Eligibility:
- Refunds are only applicable under the following circumstances:
- We are unable to fulfill the service as agreed upon due to unforeseen circumstances or technical difficulties on our end in timeline.
- Refunds are only applicable under the following circumstances:
Non-Refundable Items:
- Certain items may not be eligible for a refund. These include, but are not limited to, third-party fees, shipping charges, and any non-refundable expenses incurred by ThepublishingINC on your behalf.
- No refund without intimating us on withdrawl or without proper communication and raising concerns.
Refund Process:
- To request a refund, you must contact us via email at support@thepublishinginc.com with your order details and reason for the refund request. Our team will review your request and respond to you within 30 business days.
Contact Us:
If you have any questions or concerns regarding our cancellation and refund policy, please feel free to contact us at support@thepublishinginc.com Our customer service team is available to assist you during our business hours.